What you will do
- Be the first hello: greet guests in person, on the phone, and by text, the Bilancio way: warm, calm, and unhurried.
- Run the book: schedule appointments, confirmations, and rebookings, and keep the day flowing smoothly for the stylists and the guests.
- Check guests in and out: take payments, explain what is next, and make the goodbye as good as the hello.
- Keep the salon guest-ready: the front, the reception area, the retail shelf, and the little details guests notice.
- Answer questions about services, hours, and parking, and point extension guests to the application when that is the fastest route.
- Support the team behind the scenes so the stylists can stay focused on the chair.
Who it is for
- Someone who loves people and is good on the phone: clear, kind, and professional.
- Organized, reliable, and on time.
- A natural, classy fit for our room. Our guests are mostly women in their 30s to 50s who want natural, finished hair, and a calm, welcoming salon to match.
- Available part-time, Tuesday to Saturday, in San Rafael.
- No cosmetology license needed. Salon, spa, hospitality, retail, or customer-service experience is a plus.
What you get
- A small, tight team with expectations written down and signed on day one
- Training on our booking, guest experience, and front-desk flow
- A luxury salon in downtown San Rafael, with guests who come back because they feel cared for
- A part-time role with a real schedule, discussed at your interview, in writing
Compensation and schedule
Part-time, Tuesday to Saturday, in the salon on 4th Street in San Rafael. Salon hours are Tuesday to Friday 10:00 to 5:00 and Saturday 9:00 to 4:00. Pay is $20 per hour. Exact days and hours are discussed at your interview, in writing. Ask before you apply if you need it first: text 415-460-6300.
How to apply
Five minutes online. Tell us a little about yourself and why now. A person reads every application, usually Nina. Bring a resume to your interview, or text it to 415-460-6300 after you apply.